Knowledge Base for Documentation, FAQs with AI Assistance

Deskripsi

The best WordPress Knowledge Base plugin

This Knowledge Base plugin is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles. It’s easy to use and includes a variety of features to help you build a better Knowledge Base.

ChatGPT AI assistance is available to help you write your articles.

Layouts
* Basic Layout – Demo 1 here
* Basic Layout – Demo 2 here
* Tabs Layout – Demo 3 here (Multi Product Example)
* Tabs Layout – Demo 4 here (Multi Product Example)
* Category Layout – Demo 5 here

Lihat dokumentasi pustaka kami di sini

KEY FEATURES

✅ Fast search bar with listed results

✅ Five levels of hierarchical documentation

✅ Add tags, breadcrumb, back button, and comments to your documents

✅ Navigation sidebar listing categories and articles

✅ Includes auto-generated TOC

✅ AI Content Writing Like ChatGPT

⭐ MORE FEATURES

  • Set up in 5 minutes
  • Organize your documentation by team, product, and service using the Tabs Layout
  • Ordering of articles and categories alphabetically, chronologically, or in any other order
  • Coded for best SEO results
  • Article Views Counter
  • Supports RTL, WCAG accessibility, WPML and Polylang
  • Responsive design that works with any theme
  • Frequently Asked Questions (FAQ) shortcode. Learn More
  • Articles Index Directory shortcodes. Learn More
  • Change typography (font family and size) for article and category names, TOC, breadcrumbs, and more.

💡 Get help with writing your FAQs using ChatGPT AI

  • Check your spelling and grammar with GPT.
  • Generate article outline.

💡 EASY TO STYLE WITH PRE-MADE DESIGNS

  • Choose from 26 professional pre-made designs, no coding required.
  • Enjoy a variety of colors, styles, and layouts.
  • Switch between designs with a single click.
  • Choose from Basic, Tabs, Category Focused and Modular Layouts.

💡 WORKS WITH BUILDERS

  • Compatible with Elementor and Templates
  • Works with Beaver Builder, Divi, Visual Composer, and others.

💡 HELP DIALOG CHAT INTEGRATION

The free Help Dialog Chat plugin offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog Chat shows FAQs, search, and a contact form. Learn More

✅ Why Choose Echo Knowledge Base?

  • It’s an easy-to-use plugin for your WordPress website.
  • Choose from ready to use professional designs.
  • Match your theme with a simple visual Editor, no coding required.
  • Organize your articles and categories into five levels of hierarchy.
  • All essential features are free, plus get access control and more with add-ons.
  • Friendly and timely support from our team.

🚀 Add-ons Features

  • Kontrol akses dan izin berdasarkan grup, pengguna dan peran WordPress, serta peran khusus.
  • Kontrol artikel publik dan pribadi serta siapa yang dapat membaca, menulis, dan menyunting artikel.
  • Create unlimited Knowledge Bases with separate articles, categories, tags, and more.
  • Buat tata letak Bilah Sisi dan Kisi.
  • Impor artikel dan kategori.
  • Vote on articles, add a feedback form, and learn from analytics.
  • Use widgets and shortcodes for categories, popular articles, and the search bar.
  • Ganti artikel dengan PDF, dokumen eksternal, tautan video, dan lain-lain.
  • Saring pencarian berdasarkan kategori.
  • Gunakan analisis pencarian lanjutan untuk menentukan pencarian yang paling populer dan tanpa hasil.
  • Migrate, create and copy articles and images from your Knowledge Base.

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LEBIH LANJUT DENGAN PENGAYA

Bundel PRO
Lihat Bundel PRO kami.

Pengelola Akses
Pengelola Akses memungkinkan administrators, perusahaan, dan organisasi untuk mengontrol dan melarang akses terhadap Pustaka pribadi mereka berdasarkan akun pengguna WordPress. Memberikan izin menggunakan peran dan grup.

Tata Letak Elegan
Tata Letak Elegan menambahkan tata letak Kisi dan Bilah Sisi. Gunakan Tata Letak Kisi atau Bilah Sisi untuk Halaman Utama Pustaka atau kombinasikan tata letak Dasar, Tab, Kisi, dan Bilah Sisi dalam berbagai cara. Pelajari Lebih Lanjut.

Unlimited Knowledge Bases
Create Multiple Knowledge Bases, one for each product, service, topic or department. Each Knowledgebase has separate articles, URLs, KB Main Page and admin screens. Learn More.

Pencarian Tingkat Lanjut
Tingkatkan pengalaman pencarian pengguna dan lihat analitik pencarian termasuk pencarian populer dan pencarian tanpa hasil. Pelajari Lebih Lanjut.

Article Rating and Feedback
Enable users to provide valuable feedback on your articles. Collect analytics on the most and least rated articles. Learn More.

Widget
Tambahkan Pencarian Pustaka, Artikel Terbaru dan Widget lainnya serta Kode Pendek ke artikel Anda, bilah sisi, dan halaman. Pelajari Lebih Lanjut.

Penyunting Tautan untuk PDF dan Lainnya
Atur Artikel agar tertaut kePDF, halaman, tulisan, dan situs web. Pelajari Lebih Lanjut.

Articles Import and Export
Import and export articles and their content, comments, categories, tags, and attachments. Migrate and copy articles between KBs. Edit articles outside of WordPress. Learn More.

  • (PRO) Tata Letak Kisi – Demo 5 di sini
  • (PRO) Tata Letak Bilah Sisi – Demo 8 di sini
  • (PRO) Tautan – Demo 9 di sini

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OUR FREE COMPLEMENTARY PLUGINS

✅ The Help Dialog Chat offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog Chat includes FAQs, search, and a contact form. Learn More

Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More

Show IDs reveals IDs on admin screens, including posts, pages, custom post types and taxonomies, and others. Learn More

✅ The Content Down Arrow is coming soon.

Tangkapan Layar

  • Modular Layout example

  • Contoh Tata Letak Dasar disertai gambar

  • Contoh Tata Letak Tab disertai gambar

  • Contoh Tata Letak Berfokus Kategori disertai ikon

  • Halaman artikel dengan breadcrumb, tombol kembali, tombol cetak, Daftar Isi, widget, dan lainnya

  • ChatGPT AI content writing assistant to correct spelling and grammar

  • ChatGPT AI to improve article outline

  • ChatGPT AI to improve article content

  • Gaya Halaman Arsip Kategori

  • Five levels of categories

  • Versi PRO: Pencarian Tingkat Lanjut disertai analisis yang menunjukkan pencarian populer dan tidak ditemukan

  • Versi PRO: Tata Letak Elegan dengan Bilah Sisi Kategori dan daftar artikel

  • Versi PRO: Pengelola Akses untuk membatasi akses ke konten pustaka

  • Versi PRO: Pencarian Tingkat Lanjut dan Bilah Sisi dari Tata Letak Elegan

  • Contoh Tata Letak Tab

Blok

Plugin ini menyediakan 1 blok.

  • Knowledge Base for Documentation, FAQs with AI Assistance

Instalasi

Anda dapat memasang Pustaka untuk Dokumen dan FAQ dari Dasbor WordPress Anda atau mengunggahnya secara manual melalui FTP.

OPSI 1: Pasang Plugin Pustaka melalui Dasbor WordPress

  1. Buka Plugin -> Tambah Baru.
  2. Cari ‘Knowledge Base for Documents and FAQs’ dan pasang plugin.
  3. Aktifkan plugin di menu Plugin.
  4. Optional step: configure the plugin in the Admin menu, in Knowledge Base -> KB Configuration page.

OPSI 2: Unggah Manual Berkas Plugin

  1. Unduh berkas plugin dari halaman plugin: echo-knowledge-base.zip.
  2. Ekstrak berkas echo-knowledge-base.zip.
  3. Unggah folder ‘echo-knowledge-base’ ke direktori ‘/wp-content/plugins’ Anda (jangan ubah nama folder).
  4. Optional step: configure the plugin in the Admin menu, in Knowledge Base -> KB Configuration page.

Tanya Jawab

Di mana saya dapat menemukan dokumentasi lengkap tentang pustaka Anda?

Dokumen lengkap yang dapat ditelusuri dapat ditemukan di Pustaka

What is ChatGPT ?

Read about ChatGPT at ChatGPT

Ulasan

31 Oktober 2023
We’re building a large knowledge base & this plugin has been great to work with, easy to use, great documentation, with lots of great add on options - and truly great customer support! No hesitation to give this one 5 stars.
9 Agustus 2023
Outstanding software and support, always eager to help very fast and accommodating! We use the knowledge base for several years now with many different user groups, the access management is well thought through and easy to use.
8 Agustus 2023 1 balasan
Very easy to setup and manage and their help dialog app is just as easy to set up. Hopefully they will develop a customer support app with canned answers that integrates with the KB. Then I will give them a sixth star!!!!!!
4 Agustus 2023
With its intuitive interface, creating and organizing articles are very easy to do and so far, the responses from the technical support are fast. It's great.
3 Agustus 2023
I use this plugin for a few sites I manage because it's attractive and gives so many options for displaying...I love it. When I had a minor issue with my FAQs not having hard returns in them, I reached out to support about it and was very happy with their fast response and simple resolution. Kudos to you all, will continue using your plugin going forward!
Baca semua 94 ulasan

Kontributor & Pengembang

“Knowledge Base for Documentation, FAQs with AI Assistance” adalah perangkat lunak open source. Berikut ini mereka yang sudah berkontribusi pada plugin ini.

Kontributor

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Terjemahkan “Knowledge Base for Documentation, FAQs with AI Assistance” dalam bahasa Anda.

Tertarik mengembangkan?

Lihat kode, periksa repositori SVN , atau mendaftar ke log pengembangan melalui RSS.

Log Perubahan

11.20.0

Release Date: Dec 3, 2023
* New: Popular Articles List
* Fix: Cleanup and minor fixes

11.1.0

Release Date: NOv 10, 2023

  • New: FAQ Schema for FAQs

11.0.1

Release Date: Aug 14, 2023

  • Fix: Cleanup and minor fixes

11.0.0

Release Date: Aug 7, 2023

  • New: Modular Main Page
  • Update: WordPress 6.3 compatibility
  • Fix: Cleanup and minor fixes

10.2.0

Release Date: June 27, 2023

  • New: Article View Counter
  • Fix: Cleanup and minor fixes

10.1.0

Release Date: Apr 6, 2023

  • New: ChatGPT helper for article outline
  • New: ChatGPT helper for text improvements
  • Fix: Cleanup and minor fixes

10.0.0

Release Date: Feb 27, 2023

  • New: ChatGPT content writing assistant powered by GPT-3 from OpenAI
  • New: Advanced search param definition
  • Fix: Cleanup and minor fixes

9.21.0

Release Date: Feb 2, 2023

  • New: FAQs shortcode
  • New: Draft like Categories
  • Fix: Cleanup and minor fixes

9.20.0

Release Date: Nov 12, 2022

  • Update: Improve CSS loading speed
  • Update: Improve Google CLS
  • Fix: Cleanup and minor fixes

9.12.0

Release Date: Aug 23, 2022

  • Update: New UI for simple KB configuration
  • Update: Improve debugging
  • Update: Contributor can see a list of KBs
  • Update: full width when printing article
  • Fix: Cleanup and minor fixes

9.11.0

Release Date: June 25, 2022

  • Update: Option to show article title with Current Template
  • Fix: Cleanup and minor fixes

9.10.0

Release Date: May 23, 2022

  • New: Convert Posts and CPTs to KB Articles
  • New: KB Block Theme template
  • New: Article list indentation
  • Update: WordPress 6.0
  • Update: list available shortcodes and widgets
  • Fix: Cleanup and minor fixes

9.3.0

Release Date: Apr 2, 2022

  • New: Convert Posts and CPTs to KB Articles
  • New: Add backend mode to the Editor
  • Fix: Article content output for Current Template
  • Fix: Cleanup and minor fixes

9.2.1

Release Date: Mar 5, 2022

  • Fix: Article content output for KB Template
  • Fix: Cleanup and minor fixes

9.2.0

Release Date: Feb 25, 2022

  • Update: Article content output for KB Template
  • Fix: Cleanup and minor fixes

9.1.0

Release Date: Feb 18, 2022

  • New: Articles Index Directory shortcode
  • Fix: Cleanup and minor fixes

9.0.2

Release Date: Feb 2, 2022

  • Fix: Category private articles query.

9.0.1

Release Date: Jan 31, 2022

  • Fix: Revert change to article content output.

9.0.0

Release Date: Jan 30, 2022

  • New: navigation sidebar with categories and articles
  • Update: Various fixes and improvements.

8.4.0

Release Date: Nov 26, 2021

  • New: control speed of TOC scrolling
  • Update: Add import/export add-on links
  • Update: Allow private articles
  • Update: Various fixes and improvements.

8.3.0

Release Date: Nov 11, 2021

  • Update: Setup Wizard improvements.
  • Update: Various fixes and improvements.

8.2.2

Release Date: Oct 12, 2021

  • Fix: search finds only publish posts
  • Fix: Cleanup and minor fixes

8.2.1

Release Date: Sep 30, 2021

  • Update: resolve rare update issue

8.2.0

Release Date: Sep 30, 2021

  • Update: Add more access control settings
  • Fix: Cleanup and minor fixes

8.1.1

Release Date: Sep 17, 2021

  • Fix: Issue with post being array
  • Fix: Cleanup and minor fixes

8.1.0

Release Date: Sep 16, 2021

Changes:
* New: Access control – choose what Authors and Editors can change and if they can view analytics
* New: On the Category Archive Page, the author, date and category can be turned on or off
* New: Option to include or exclude articles in child categories on Category Archive Page
* Fix: Cleanup and minor fixes

8.0.1

Release Date: Aug 19, 2021

Changes:
* Update: do not include articles in child categories on Category Archive Page
* Fix: Cleanup and minor fixes

7.7.0

Tanggal Rilis: 20 Mei 2021

Perubahan:
* Baru: Typography font options for text
* Baru: Ikon khusus untuk subkategori pada Tata Letak Kategori
* Memperbarui: Kompatibilitas RTL
* Memperbaiki: Pembersihan dan perbaikan minor

7.6.0

Tanggal Rilis: 2 Mei 2021

Perubahan:
* Memperbarui: Aksesibilitas
* Memperbarui: Kompatibilitas RTL
* Memperbaiki: Pembersihan dan perbaikan minor

7.5.0

Tanggal Rilis: 9 April 2021

Perubahan:
* Memperbarui: Kompatibilitas RTL
* Memperbaiki: Pembersihan dan perbaikan minor

7.4.0

Tanggal Rilis: 27 Maret 2021

Perubahan:
* Baru: Jumlah Pencarian dan tidak didapatkan
* Memperbarui: Kompatibilitas RTL
* Memperbaiki: Pembersihan dan perbaikan minor

7.3.1

Tanggal Rilis: 28 Februari 2021

Perubahan:
* Memperbaiki: Masalah Multi-jaringan dan penyunting

7.3.0

Tanggal Rilis: 28 Februari 2021

Perubahan:
* Memperbarui: persiapan untuk WordPress 5.7
* Memperbarui: Preset tema
* Memperbaiki: Pembersihan dan perbaikan minor

7.2.1

Tanggal Rilis: 5 Februari 2021

Perubahan:
* Memperbaiki: Pemuatan Penyunting Fronten
* Memperbaiki: Pembersihan dan perbaikan minor