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Emporiqa

Emporiqa

Oleh Rosen Hristov
Unduh

Deskripsi

A customer types “winter boots, waterproof, under 80, size 9” into your store. Your search returns every boot you sell. The customer wanted four specific things and got none of them filtered.

This plugin connects your WooCommerce store to the Emporiqa chat assistant. Customers describe what they need, the assistant finds matching products, answers questions about shipping and returns from your own pages, compares items, and lets them add to cart and proceed to checkout — all from the chat.

Try it yourself on the live demo store.

What it does:

  • Searches your product catalog by what customers actually mean, not just keywords
  • Answers questions about shipping, returns, and payment from your store pages
  • Compares products side by side
  • Adds to cart and sends customers to checkout
  • Tracks which chat conversations led to purchases — full conversion funnel with chat-attributed revenue
  • Starts conversations automatically based on customer behavior (time on page, pages visited, checkout page)
  • Rates customer satisfaction after each conversation (thumbs up/down with aggregate scores)
  • Hands off to your team when it can’t help
  • Works in 65+ languages
  • Unlimited conversations, unlimited team members — no per-message or per-seat fees

Launch Offer

The plugin is free. Start with a free sandbox store (100 products, 20 pages) to test the integration. Ready to go live? Email rosen@emporiqa.com and get 3 months free on any paid plan.

How it works:

  1. Install the plugin and connect it to your Emporiqa account in Settings > Emporiqa
  2. Your products and pages sync automatically
  3. The chat widget appears on your store
  4. Changes sync in real-time — no manual updates needed

Built for WooCommerce:

  • All product types — simple, variable, grouped, external
  • Multi-language — Polylang, WPML, TranslatePress
  • Multi-currency — WOOCS, WPML Multi-Currency, WC Payments, Aelia
  • In-chat cart with stock validation
  • Order tracking via REST API
  • Conversion tracking via order completion webhooks
  • Compatible with WooCommerce HPOS

Emporiqa also works with Drupal Commerce, Magento, PrestaShop, Shopware, Sylius, and any store via webhook API. Same platform, same dashboard, same assistant.

For developers:

The plugin provides 20+ WordPress filters to customize synced data, control which products sync, override cart/checkout URLs, assign sales channels, and more. WP-CLI commands available for bulk sync operations. See the full documentation.

Key filters: emporiqa_product_data, emporiqa_should_sync_product, emporiqa_widget_enabled, emporiqa_checkout_url, emporiqa_order_tracking_data.

Third-Party Service

This plugin connects to Emporiqa, an external service, in the following ways:

  • Webhook sync — Product and page data is sent to the Emporiqa API (https://emporiqa.com/webhooks/sync/) when content changes or during manual sync operations. Data is authenticated via HMAC-SHA256 signatures.
  • Chat widget — An external JavaScript file is loaded from https://emporiqa.com/chat/embed/ on all public-facing pages (when a Store ID is configured) to display the chat assistant.
  • Order tracking — Emporiqa may send requests to your site’s REST API to look up order status on behalf of customers.

An Emporiqa account is required. By using this plugin you agree to the Emporiqa Terms of Service and Privacy Policy.

Tangkapan Layar

  • Customer Support — Chat widget answering questions about payment methods and student discounts
  • Product Search — Chat widget recommending headphones with product cards, prices, and add-to-cart buttons
  • Product Comparison — Chat widget comparing four products side by side with specs, prices, and features
  • In-Chat Cart — Cart view with items, quantities, prices, total, and proceed-to-checkout button
  • Human Handoff — Conversation handed off to a support team member
  • Order Tracking — Order status with items, quantities, prices, and delivery status
  • Analytics Dashboard — Revenue, conversions, widget engagement, satisfaction, and top products
  • Plugin settings — Store ID, webhook secret, sync options, and order tracking configuration
  • Bulk sync — Sync all products and pages with progress bar and log

Instalasi

From wordpress.org (recommended):

  1. Go to Plugins > Add New in your WordPress admin
  2. Search for “Emporiqa”
  3. Click Install Now, then Activate

Manual installation:

  1. Download the plugin from wordpress.org
  2. Upload the emporiqa folder to /wp-content/plugins/
  3. Activate the plugin through the Plugins menu

Setup:

  1. Create a free Emporiqa account at emporiqa.com (sandbox stores are free — 100 products, 20 pages)
  2. Go to Settings > Emporiqa in your WordPress admin
  3. Enter your Store ID and Webhook Secret (from the Emporiqa dashboard under Settings > Store Integration > Integration Overview)
  4. Choose your language model provider in the Emporiqa dashboard (Settings > Store Integration > Language Model & API Key)
  5. Click Test Connection to verify everything works
  6. Run the initial sync from the Sync tab

Watch the setup walkthrough to see the full flow from signup to first sync.

Tanya Jawab

Where do I get my Store ID and Webhook Secret?

Log in to your Emporiqa dashboard at emporiqa.com and navigate to Settings > Store Integration > Integration Overview.

Does this work with Polylang, WPML, or TranslatePress?

Yes. The plugin automatically detects Polylang, WPML, and TranslatePress, and syncs content in all configured languages. Languages are auto-detected on activation.

How do I do the initial sync?

After configuring the plugin, either use the “Sync All” button in Settings > Emporiqa > Sync tab, or run wp emporiqa sync-all via WP-CLI. After the initial sync, changes are sent automatically in real-time.

Can I control which products get synced?

Yes. Use the emporiqa_should_sync_product filter:

add_filter( 'emporiqa_should_sync_product', function( $should_sync, $product ) {
    if ( $product->get_price() <= 0 ) {
        return false;
    }
    return $should_sync;
}, 10, 2 );

What post types can I sync as pages?

By default, the page post type is synced. You can configure additional public post types (posts, custom post types) in Settings > Emporiqa under “Page Content Types”.

Does the plugin support WooCommerce HPOS?

Yes. The plugin declares compatibility with WooCommerce High-Performance Order Storage (Custom Order Tables).

How does order tracking work?

The plugin exposes a REST API endpoint that Emporiqa calls when a customer asks about their order. Requests are authenticated automatically using your webhook secret.

How much does it cost?

The plugin is free. Emporiqa plans start at $59/month (Starter, 2,000 products). All plans include unlimited conversations, unlimited team members, and a 14-day free trial. Sandbox stores are free forever (100 products, 20 pages). See pricing.

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Log Perubahan

1.0.0

  • Initial release
  • Product and variation synchronization via webhooks
  • Simple, variable, grouped, and external product types supported
  • Page synchronization for configurable post types
  • Multi-language support (Polylang, WPML, TranslatePress, WordPress locale)
  • Multi-currency support (WOOCS, WPML Multi-Currency, WC Payments, Aelia)
  • Embedded chat widget with automatic language and currency detection
  • In-chat cart operations with stock and purchasability validation
  • Conversion tracking via order completion webhooks (filterable statuses)
  • Order tracking REST API with HMAC authentication and rate limiting
  • Webhook retry with exponential backoff via Action Scheduler
  • Tax-inclusive/exclusive pricing context in product payloads
  • Variable product price ranges (min/max)
  • Stock reduction re-sync on order placement
  • WP-CLI commands for bulk sync operations
  • Event deduplication for batch operations
  • WordPress filters for data customization

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