Title: Chatra Live Chat + ChatBot + Cart Saver
Author: Chatra
Published: <strong>9 Mei 2015</strong>
Last modified: 20 Juni 2022

---

Cari plugin

![](https://ps.w.org/chatra-live-chat/assets/banner-772x250.jpg?rev=1336222)

Plugin ini **belum teruji dangan 3 rilis besar WordPress**. Kemungkinan tidak lagi
dipelihara atau didukung, dan mungkin menghadapi masalah kompatibilitas bila digunakan
dengan versi WordPress yang lebih baru.

![](https://ps.w.org/chatra-live-chat/assets/icon-256x256.png?rev=1156867)

# Chatra Live Chat + ChatBot + Cart Saver

 Oleh [Chatra](https://profiles.wordpress.org/chatra/)

[Unduh](https://downloads.wordpress.org/plugin/chatra-live-chat.zip)

 * [Detail](https://id.wordpress.org/plugins/chatra-live-chat/#description)
 * [Ulasan](https://id.wordpress.org/plugins/chatra-live-chat/#reviews)
 *  [Instalasi](https://id.wordpress.org/plugins/chatra-live-chat/#installation)
 * [Pengembangan](https://id.wordpress.org/plugins/chatra-live-chat/#developers)

 [Bantuan](https://wordpress.org/support/plugin/chatra-live-chat/)

## Deskripsi

**Chatra Live Chat + ChatBot + Facebook + Helpdesk + Cart Saver.**

Chatra Live Chat allows you to sell more, answering questions and alleviating concerns
to help visitors place an order. Use it to collect actionable feedback to improve
your store: identify problems, collect contact info and understand your customers
better.

Work from a web dashboard or desktop apps for Windows & Mac. Chat on the go from
iOS/Android apps.

**Distinctive Features:**

 * **Real-time visitor list.** View the list of visitors who are currently online
   on your website and start a conversation manually.
 * **ChatBots.** Use bots to collect visitors’ contacts. Offer quick options for
   frequently asked questions (FAQ) so that your visitors get the answers they need
   without a load on your team.
 * **Unique exit-intent feature.** Catch visitors who are about to leave!
 * **Email integration.** Connect the email address your customers use to contact
   you and manage your email conversations alongside chats.
 * **Facebook integration.** Send and receive chats directly from your Facebook 
   visitors
 * **Intelligent form bot.** Add your own custom fields (like company name, address
   or order number) to the contact form and dialogs.
 * **Live typing insights.** See what customers type before they hit “send”. Save
   time on preparing an answer.
 * **Group chats.** Make few agents talk to a customer in a group chat to solve 
   pressing issues and delight with the level of service.
 * **Visitor information.** Know your customers — what page they are on, where are
   they from and what device and system they use to access your store.
 * **Conversation history.** We save past conversations for both you and your customers,
   so once they return the conversation continues in the same thread, as in a messenger
   app.
 * **Collects contact info.** Even when you are offline or unavailable, so that 
   you can get back to customers even if they left your site.
 * **Targeted chats (triggers).** Initiate conversations when certain criteria are
   met: target those customers who might be in need of assistance.
 * **Correct typos.** Correct answers after sending the message.
 * **Works everywhere.** Never lose a customer again. Even if he’s on Nintendo 3DS
   or a Windows Phone.
 * **Looks & feels as a messenger app.** Smooth animations, avatars, beautiful design.
 * **Agent photos visible pre-chat.** After clicking on the widget, visitors can
   see photos and names of the online agents, even before they start chatting. This
   is highly engaging and can lift a number of quality chat interactions.
 * **Full Ecwid support.**
 * **Full Woocommerce support.**
 * **Work from a browser, desktop or mobile apps.** Windows & Mac, Android & iOS.
   Even on the go we’ve got you covered!
 * **Free forever plan.**

**Simple, straightforward pricing:** Free forever plan, or $15 per agent/month

Web dashboard, desktop apps for Windows & Mac, Android & iOS — we’ve got you covered.
Sign up to download!

**For the full feature list and additional information check [https://chatra.com](https://chatra.com)**

## Tangkapan Layar

 * [[
 * Operator dashboard with visitor information. Shows you everything you want to
   know about your visitors.
 * [[
 * Clean and easy to learn. Beautifully designed on both visitor’s and agent’s sides.
 * [[
 * Operator dashboard.
 * [[
 * Reports – Satisfaction report.
 * [[
 * Distinctive Features. Fully customizable: pick a look to match your website design.
 * [[
 * By humans for humans 🙂

## Instalasi

 * Install and activate the Chatra Plugin through the ‘Plugins’ menu in WordPress
 * After installation, click the Settings  Chatra chat section in the left toolbar
 * Create a new free Chatra account, or use your existing one. Log in into [https://app.chatra.io](https://app.chatra.io)
   in another browser tab and copy the widget code from “Chat Widget” section.
 * Go back to WordPress console, paste the code and press Save changes
 * Done!

Download and install the agent’s app on your computer or mobile, or use our browser-
based app!

**For the full feature list and additional information check [https://chatra.com](https://chatra.com)**

## Tanya Jawab

### A question that someone might have

For additional information check [https://chatra.com](https://chatra.com)

## Ulasan

![](https://secure.gravatar.com/avatar/556305837e3a84ac2a5d48c3d5b7732f34a43d53db2a08da412f3552eef3bfa7?
s=60&d=retro&r=g)

### 󠀁[Отличный чат со всеми необходимыми функциями](https://wordpress.org/support/topic/%d0%be%d1%82%d0%bb%d0%b8%d1%87%d0%bd%d1%8b%d0%b9-%d1%87%d0%b0%d1%82-%d1%81%d0%be-%d0%b2%d1%81%d0%b5%d0%bc%d0%b8-%d0%bd%d0%b5%d0%be%d0%b1%d1%85%d0%be%d0%b4%d0%b8%d0%bc%d1%8b%d0%bc%d0%b8-%d1%84%d1%83/)󠁿

 [psharikov](https://profiles.wordpress.org/psharikov/) 30 Agustus 2019

Простейшая установка и настройка, очень приятный дизайн, все необходимые функции
есть, всё работает. Отдельное спасибо за красивые кнопки чата, которые аккуратно
встраиваются на страницы (в отличие от огромных несуразных полос).

![](https://secure.gravatar.com/avatar/f3debcf3a33dc03f19c0704c72822806ccfdfd5b8c5c0d804d8fc6e6ce5226cb?
s=60&d=retro&r=g)

### 󠀁[Excellent](https://wordpress.org/support/topic/excellent-6628/)󠁿

 [tom_ospina](https://profiles.wordpress.org/tom_ospina/) 24 Agustus 2018

I have been using this plugin for a while, thought it deserves the 5 stars for having
a good free version.

![](https://secure.gravatar.com/avatar/d118f6c6b748b40dbc3d8145b273075dbeffaa1a6c090070e4f996a9a1e42ab0?
s=60&d=retro&r=g)

### 󠀁[Best of the Best](https://wordpress.org/support/topic/best-of-the-best-72/)󠁿

 [Rashid](https://profiles.wordpress.org/rashidnqh/) 1 September 2017

I have tried LOTS of live chat software and this one is the BEST one so far, free
version is good balance of features, it loads super quick, ui is snappier and friendly,
instead of corporate style. Thanks for the great service guys ♥☮

![](https://secure.gravatar.com/avatar/0a99e913fa9b3507d5cf0f6858016e5d29d5607cb97202526351f87d81763a8f?
s=60&d=retro&r=g)

### 󠀁[Nice and powerful live chat!](https://wordpress.org/support/topic/nice-and-powerful-live-chat/)󠁿

 [forta](https://profiles.wordpress.org/forta/) 10 Januari 2017

Great widget! We significally increased our website conversions using Chatra live
chat. Thanks guys, you rock!

![](https://secure.gravatar.com/avatar/a60c11776669a0404834b7fa1ab7f4bdf2ef42b1b6b024349049aae1bad778b6?
s=60&d=retro&r=g)

### 󠀁[Great Plugin](https://wordpress.org/support/topic/great-plugin-4654/)󠁿

 [Pranav Jairam](https://profiles.wordpress.org/pranavjairam/) 12 Oktober 2016

Hi, This is a great plugin. Just works and doesn’t clash with other plugins. Managed
to get a lot of enquiries thanks to this plugin. Support is great as well. Couldn’t
be happier. Thanks

![](https://secure.gravatar.com/avatar/5b052de89f9e7106190fab4702d5630622ab18644b308472b86a3f80abf6d7af?
s=60&d=retro&r=g)

### 󠀁[work smoothly](https://wordpress.org/support/topic/work-smoothly/)󠁿

 [belhassen](https://profiles.wordpress.org/belhassen/) 3 September 2016

i didn’t want to download it because the number of download but once i installed
it i found it amasing and easy to set up and easy to use it defently worth 5 start

 [ Baca semua 12 ulasan ](https://wordpress.org/support/plugin/chatra-live-chat/reviews/)

## Kontributor & Pengembang

“Chatra Live Chat + ChatBot + Cart Saver” adalah perangkat lunak open source. Berikut
ini mereka yang sudah berkontribusi pada plugin ini.

Kontributor

 *   [ Chatra ](https://profiles.wordpress.org/chatra/)

“Chatra Live Chat + ChatBot + Cart Saver” telah diterjemahkan dalam 4 bahasa. Terima
kasih kepada [para penerjemah](https://translate.wordpress.org/projects/wp-plugins/chatra-live-chat/contributors)
untuk kontribusi-nya.

[Terjemahkan “Chatra Live Chat + ChatBot + Cart Saver” dalam bahasa Anda.](https://translate.wordpress.org/projects/wp-plugins/chatra-live-chat)

### Tertarik mengembangkan?

[Lihat kode](https://plugins.trac.wordpress.org/browser/chatra-live-chat/), periksa
[repositori SVN ](https://plugins.svn.wordpress.org/chatra-live-chat/), atau mendaftar
ke [log pengembangan](https://plugins.trac.wordpress.org/log/chatra-live-chat/) 
melalui [RSS](https://plugins.trac.wordpress.org/log/chatra-live-chat/?limit=100&mode=stop_on_copy&format=rss).

## Log Perubahan

#### 1.0

 * Welcome our very first version of the plugin!

#### 1.0.1

 * Minor fixes & updates.

#### 1.0.2

 * Minor fixes & updates.
 * New screenshots & video

#### 1.0.3

 * Minor fixes & updates.
 * New screenshots & video

#### 1.0.4

 * Facebook and Slack integration. Realtime visitor list. File transfers.
 * New screenshots

#### 1.0.5

 * New feature – Intelligent form bot + Ecwid support.

#### 1.0.6

 * New feature – Email integration. Connect the email address your customers use
   to contact you and manage your email conversations alongside chats.

#### 1.0.7

 * New feature – Exit-intent. Prevent visitors from leaving your website without
   making a purchase: detect when they are about to leave a page and automatically
   message them with a discount or a special offer.

#### 1.0.8

 * New feature – ChatBots. Use bots to collect visitors’ contacts. Offer quick options
   for frequently asked questions (FAQ) so that your visitors get the answers they
   need without a load on your team.

#### 1.0.9

 * Translation ready

#### 1.0.10

 * Portuguese translation

## Meta

 *  Versi **1.0.11**
 *  Diperbarui **4 tahun yang lalu**
 *  Instalasi Aktif **3,000+**
 *  Versi WordPress ** 3.0.1 atau yang terbaru **
 *  Diuji hingga **6.0.11**
 *  Bahasa
 * [Dutch](https://nl.wordpress.org/plugins/chatra-live-chat/), [English (US)](https://wordpress.org/plugins/chatra-live-chat/),
   [Portuguese (Brazil)](https://br.wordpress.org/plugins/chatra-live-chat/), [Russian](https://ru.wordpress.org/plugins/chatra-live-chat/),
   dan [Spanish (Chile)](https://cl.wordpress.org/plugins/chatra-live-chat/).
 *  [Terjemahkan dalam bahasa Anda](https://translate.wordpress.org/projects/wp-plugins/chatra-live-chat)
 * Tag
 * [chatbot](https://id.wordpress.org/plugins/tags/chatbot/)[facebook chat](https://id.wordpress.org/plugins/tags/facebook-chat/)
   [live chat](https://id.wordpress.org/plugins/tags/live-chat/)[livechat](https://id.wordpress.org/plugins/tags/livechat/)
 *  [Tampilan lanjut](https://id.wordpress.org/plugins/chatra-live-chat/advanced/)

## Rating

 5 dari 5 bintang.

 *  [  12 5-star reviews     ](https://wordpress.org/support/plugin/chatra-live-chat/reviews/?filter=5)
 *  [  0 4-star reviews     ](https://wordpress.org/support/plugin/chatra-live-chat/reviews/?filter=4)
 *  [  0 3-star reviews     ](https://wordpress.org/support/plugin/chatra-live-chat/reviews/?filter=3)
 *  [  0 2-star reviews     ](https://wordpress.org/support/plugin/chatra-live-chat/reviews/?filter=2)
 *  [  0 1-star reviews     ](https://wordpress.org/support/plugin/chatra-live-chat/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/chatra-live-chat/reviews/#new-post)

[Lihat semua ulasan](https://wordpress.org/support/plugin/chatra-live-chat/reviews/)

## Kontributor

 *   [ Chatra ](https://profiles.wordpress.org/chatra/)

## Bantuan

Ada yang ingin dikatakan? Butuh bantuan?

 [Lihat forum bantuan](https://wordpress.org/support/plugin/chatra-live-chat/)

## Donasi

Apakah Anda ingin mendukung pengembangan plugin ini?

 [ Donasi untuk plugin ini ](https://chatra.com/)